terms and conditionS
​       An outline :

  • Tandems and Equipment can only be hired on completion of a Booking / Hire Agreement which you will be asked to fill out when you collect the tandem.
  • Bristol Tandem Hire reserves the right to hire cycles to individuals and groups at their own discretion.
  • Tandems and all equipment hired on a rental agreement remain the property of Bristol Tandem Hire.
  • Hirers have full responsibility for all tandems and equipment on completion of the hire agreement.
  • Late Returns ; The late return of a tandem will incur an additional charge payable by the hirer upon return of each late tandem. For tandems hired for the morning at our half-day rate,(4 hours) this charge will be equal to the half-day rate for the tandem in question. This will be levied against all tandems LATE BY MORE THAN 20mins. Tandems hired for the full-day ( 8 hours) and not returned within 15mins of the return time, as stated on the hire agreement, will incur a late return charge of £5. Any period after this, up to the first hour, an additional £15 will be charged. There is a FULL-DAY hire charge for all tandems over an hour late.
  • If you know you are not going to be back by the agreed time, then please call us as soon as possible. These charges will only be waived in exceptional circumstances.
  • If the tandem is returned in an excessively dirty condition there will be a £10 cleaning charge.
  • Booking deposit; To secure a booking a £15 deposit per tandem is required. We can rearrange a booking if we have at least 24 hours notice prior to the agreed hire date.  
  • SecurityDeposit, A security deposit/damage deposit of £150 per tandem is required, photo ID (passport/UK drivers licence) plus utility bills with corresponding addresses.
  • Groups of 5 or more must pay a deposit of £400,which will be returned when the tandems are returned safe and undamaged after being checked by Bristol Tandem Hire.
  • If you fail to look after your serviced tandem and, through your negligence, a fault occurs then a fee will be deducted from your deposit to cover the cost of repairs. This is rare and does not normally apply to the majority of our customers.